For sales agencies of 3–10 people
What would a CRM
upgrade need to earn back?
Compare staying with switching. Bring your quotes, count the changeover costs, and see the extra contribution profit needed to close the gap.
Your comparison
Start with the numbers.
All amounts cover your whole team. Required costs and hours need an explicit 0 if none apply.
Behind the numbers
A clear cost model.
An open decision.
Compare the same period.
First year means the next 12 months from your planned switch date. A normal renewal year compares full-year subscription quotes after introductory pricing and transition obligations end. It is not necessarily the second year; old-contract or transition payments outside the first 12 months need separate review.
Find the hurdle, not a promise.
The extra cash cost is the contribution-profit hurdle. Deal thresholds round up using what each extra deal leaves after all incremental deal costs. Neither is a sales or payment-date cash-flow forecast.
Give time its own column.
Internal hours have an opportunity cost. A capacity valuation helps you weigh it, but does not turn those hours into cash savings or add them to the cash comparison.
Use this before you switch.
- Collect both quotes and check which payments are still due. Exclude prepaid, unrecoverable costs.
- Enter whole-team totals, switching payments and staff hours. Use the same currency and tax basis.
- Compare the cash and time thresholds with improvements you can actually support. A calculated hurdle is not evidence that a CRM will deliver it.
See the fictional worked example
The example button uses a five-person team with current first-year payments of USD 1,200, candidate payments of USD 2,400 and USD 700 of switching payments. The extra cash cost is USD 1,900. At USD 500 contribution per additional deal after all incremental deal costs, covering it needs 4 extra deals. These are invented figures, not Pipedrive prices or expected results.
How this calculator handles data
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